Privacy Policy

Information We Collect

We collect information you provide directly to us when you:

• —Schedule a sharpening service via phone, text, or our website
• —Provide your name, phone number, address, and service details
• —Use our porch pickup, drop-box, or mail-in service
• —Contact us with a question, review request, or complaint

How We Use Your Information

Your information is used solely to operate our service:

• —Confirm, schedule, and complete your sharpening order
• —Communicate pickup and drop-off logistics via text or call
• —Send your receipt and service summary
• —Respond to questions and follow up on satisfaction
• —Maintain internal service records and order history

Information Sharing

We do not sell, rent, or trade your personal information to any third party. We may share information with payment processors to complete transactions, or with legal authorities when required by applicable law. No other sharing occurs without your explicit consent.

Data Security

We use reasonable administrative and technical safeguards to protect the personal information you share with us. Customer data is stored securely and access is limited to business operations. No internet transmission is 100% secure, and we encourage you to contact us directly if you have concerns.

Your Rights

You may contact us at any time to:

• —Request a copy of the information we hold about you
• —Ask us to correct inaccurate information
• —Request deletion of your personal data
• —Opt out of any future marketing communications

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a revised “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.